Student Salon 101: What to Expect When You Start Seeing Guests
The Student Salon and Spa is a central part of the student experience at Inspire Greatness Aveda Institutes. Here, you will gain hands-on experience while providing services to real customers – all under the close supervision of an instructor. Here, we prepare future Cosmetology and Esthiology students by discussing what to expect from working in a salon, including responsibilities, protocols, and how it benefits their education.
Key Takeaways
- The Student Salon and Spa provides essential real-world experience to prepare students for successful beauty careers.
- Students in the salon perform customer service and provide a range of services under the supervision and guidance of an instructor.
- Students are expected to uphold the Aveda brand standards for professionalism, dress, safety, and sanitation while in the salon.
Services and Scheduling Basics
When working in the student salon and spa, customer service will be part of your responsibility. You will take bookings, manage scheduling, collect payments, and consult clients about their allergies and product sensitivities. You’ll need to become familiar with booking systems and computer programs. You may also provide basic education and retailing to connect customers with products they’ll love.
While manning the front desk may be disappointing, especially when you’re excited to get hands-on with salon services, it’s an important part of your training. Professional cosmetologists, estheticians, and massage therapists also perform these roles, especially when working in entry-level positions. Your customer-facing experience will be a vital opportunity to develop robust communication and marketing skills that will benefit your future career.
On the Clinic Floor
Don’t worry, though, not all of your Student Salon experience will be administrative. You need time to practice and refine what you learn in the classroom. This means spending many hours on the clinic floor, providing actual services to real customers. Our Student Salon and Spa offers a robust service catalog, including:
- Beard trimming and styling
- Hair cutting
- Hair conditioning
- Hair coloring
- Hairstyling and updos
- Hair extensions
- Nano needling
- Waxing and hair removal
- Facials
- Microdermabrasion
- LED therapy
- Brow and lash treatments
- Massage therapy
- Spa packages
While providing these services, you will also be expected to uphold our sanitation and safety protocols. Spa and salon services involve skin contact, bodily fluids, and chemical treatments that can be harmful if not applied properly. Injuries and infections can spread quickly. You don’t want to hurt your customers, nor do you want your professional reputation to suffer due to carelessness. It is your responsibility to take all measures necessary to protect customers while they are under your care.
Instructor Supervision
At every point while you are in the salon, whether you are managing bookings or attending to a customer, you will be monitored by an Inspire Greatness Aveda Institutes instructor. Their supervision helps to eliminate mistakes and ensure that customers walk away satisfied. It’s also a benefit to you. Whenever you have a question or concern, you will have direct access to an expert who can help you out. Remember that the Student Salon and Spa is not just a working spa; it’s also a learning opportunity.
Learn More About Beauty School Programs at Inspire Greatness Aveda Institutes
Working in a salon is just one part of the industry-leading curriculum offered at Inspire Greatness Aveda Institutes. We offer some of the strongest programs around, training students in established techniques and the latest trends to equip them for success in an ever-changing industry. Our programs are available at campuses in Denver, Colorado; Provo, Utah; and the Metropolitan Area of Phoenix, Arizona. Contact us today to schedule a campus tour, talk with admissions, or learn more about financial aid.
Student Salon FAQs
What should I bring and wear on clinic days?
Students are expected to bring their training kit to work in the student salon. You should wear professional-looking black clothes, closed-toe shoes, and the Aveda-branded apron that will be provided to you on entry into our program.
Can I earn tips in the Student Salon and Spa?
While students do not earn a salary while working in the salon, customers can tip students directly.
What if a guest is unhappy with their results?
If customers at the student salon are unhappy with their service, then students are expected to take feedback graciously and make corrections if requested.
What if a guest is late?
Our policy asks customers to make cancellations and reschedules at least 24 hours in advance so that we can fill the vacant appointment. Cancellations and no-shows within the 24-hour period are charged 50% of the service scheduled.
Will I learn how to service different hair textures?
Yes, the Inspire Greatness Aveda Institutes curriculum focuses on working with all hair textures so students can work with clients of all backgrounds.