Student Clinic Guidelines and Policies
*All services are performed by students under the supervision of licensed educators.
Guests age 6-15 are welcome to receive a service when accompanied by an adult on site who is not receiving a service. For your safety, only guests receiving services are allowed on clinic floor. Spa Guests: Spa guests must be 12 or older with an adult on site who is not receiving a service. For your safety, only guests receiving services are allowed on the clinic floor.
Guests may tip students through cash-pay methods directly to the student, like cash or check. We are not able to apply gratuity to a credit card or accept gratuity on behalf of a student.
We are cashless and accept card or Apple Pay as forms of payment.
We strive to maintain seamless service from one client to the next. As part of our Cancellation Policy, we require a credit card on file to schedule all appointments. We require all cancellations & reschedules to be made at least 24 hours in advance for all services. Cancellations, reschedules, and no shows within the 24 hour period will result in the card on file being charged 50% of the service scheduled. This policy helps ensure we can promptly fill vacant appointments and keep our students engaged.
Please contact our guest services at 480-794-1362 if you have any questions about appointments, our cancellation policy, or expectations of receiving services in our student clinic.