Admissions Advisor

Responsibilities

• Grow Aveda Institute as a profitable business through coaching and support of enrollment experience, while maintaining the philosophical standards as established by Aveda Corporation
• Ensure budgets are maintained, profit goals are met, and the buildings and equipment are maintained
• Review experience on a regular basis.
• Design strategies to improve Admissions for review with Campus Director
• Cultivate an environment where employees respect and adhere to company core values of quality, integrity, and ownership thinking by integrating these values into all programs and practices, developing consequences for violations or non- compliance, and supporting an Open Door Policy
• Identify and recruit top talent
• Track benchmarks daily, weekly, monthly quarterly and yearly Recap and analyze business with Admissions Team Lead weekly Instill AVEDA mission, vision and beliefs
• Represent love of the Aveda and Inspire Greatness brands
• Use Inspired Coaching techniques
• Resolve conflict in an effective, confidential and professional manner Training mentor for Admissions Advisors across locations
• Design tools, develop team, observe and coach to results Sales Force expert
• Support Team’s knowledge, use and reporting within Salesforce platform
• Contact leads in their preferred medium > Phone, text, social
• Represent Sales Force expertise
  • Organization, scheduling, maintenance, accuracy and streamlined
• Work with Team Lead to develop outbound efforts, as well as exemplary lead contact
• Maintain system for qualifying leads
• Represent program expertise
• Support 100% Guest Satisfaction
• Oversee lead flow and scheduling
  • Telephone checklist, qualifying and discovery questions
  • Continual contact and communication with leads until tour converted
  • Support conversion from tour shown:start as best supports campus operations
• Maintenance and reconnection with leads in Sales Force > Text, call, email campaigns
• Maintain weekly contact with leads and upcoming starts
• Celebrate enrollment with Say Hey
• Maintain inspiration and contact during Student’s program
• May perform other tasks as required or assigned