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December 18, 2019

Spa Team Lead

Inspire Greatness - Aveda Institutes

Primary Objective: This position is responsible for leadership and management of the spa education department, including Esthiology, Master Esthiology and Massage programs.

  • Grow Aveda Institute as a profitable business through coaching and support of Education Team, while maintaining the philosophical standards as established by AVEDA Corporation
  • Ensure budgets are maintained, profit goals are met, and the buildings and equipment are maintained
  • Review evaluations on a regular basis. Design strategies to improve Education Team for review with Campus Director
  • Cultivate an environment where employees respect and adhere to company core values of quality, integrity, and
    ownership thinking by integrating these values into all programs and practices, developing consequences for violations or
    non-compliance, and supporting an Open Door Policy
  • Identify and recruit top talent
  • Track benchmarks daily, weekly, monthly quarterly and yearly
    • Create department awareness of benchmarks
    • Service/Retail, Attendance/Academics, Drop/LOA, payroll
  • Recap and analyze business with Campus Director weekly
  • Provide on-going recognition, support, and inspiration for students
  • Submit licensing requirements and maintain compliance with NACCAS, DOE and state agencies
  • Instill AVEDA mission, vision and beliefs
  • Coordinate, facilitate and present exceptional classroom and clinic floor experiences
  • Use Inspired Coaching techniques
  • Resolve conflict in an effective, confidential and professional manner
  • Review educator progress, coaching one on one, along with yearly evaluations, including classroom and clinic floor observations
  • Make sure Students comply with institute set policy and procedures
  • Significant internal and external customer interaction including students, team, student’s family members, guests and
    salon network
  • Coach LOAs and Drops
  • Facilitate and support new hire training from Campus Director and Director of Education in development of education
    curriculum
  • May perform other tasks as required or assigned
  • Travels domestically regularly requiring an overnight stay or consecutive overnight stays

Minimum Requirements

  • 2-5+ years experience in the beauty industry
  • State licensure
  • Excellent leadership and organization skills
  • Committed to providing outstanding customer service
  • Computer literate, business writing and communication skills
  • Experience with compliance and file maintenance
  • Ability to multi-task with a smile
  • Exceptional organizational skills, strong attention to detail
  • Desire to network
  • Passion for the beauty industry

 

To apply for this job email your details to bsharp@avedaprovo.com

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